top of page

What is Southwest Airlines Name Change Policy

  • Writer: toursntravelpro4
    toursntravelpro4
  • 1 day ago
  • 4 min read

Traveling with Southwest Airlines offers a range of benefits, from free checked bags to no change fees. However, one of the more frequently asked questions by passengers revolves around name changes on bookings. Whether due to a spelling mistake or a sudden change in plans, it’s important to understand Southwest Airlines name change policy. This guide will walk you through the key points of Southwest Airlines Name Change Policy and how to navigate the process smoothly.


Southwest Airlines Name Change Policy
Southwest Airlines Name Change Policy

Understanding Southwest Airlines Name Change Policy

Southwest Airlines has a relatively straightforward name change policy compared to other airlines. However, there are some limitations and conditions that travelers should be aware of.

  1. Minor Name Corrections: Southwest Airlines is generally accommodating when it comes to minor name corrections, such as fixing a misspelled first or last name. If you notice a mistake within your name after booking your flight, such as a typo in your first or last name, you can request a correction. For example, if your name was entered as "John Smith" and it should be "Jon Smith," Southwest Airlines will usually correct this error without any hassle.

  2. Complete Name Changes: When it comes to complete name changes—such as changing a passenger’s full name (for example, due to a marriage or legal name change)—the situation becomes more complicated. Southwest Airlines generally does not allow you to transfer a ticket to another person. This means if you need to change the name on your booking due to a legal name change, you'll have to cancel the original booking and rebook a new flight in the correct name. This rebooking may involve additional costs, depending on the availability of the flight and the fare class.

  3. The “Correction” Policy vs. “Name Change” Policy: Southwest Airlines makes a distinction between “name corrections” and “name changes.” A name correction is typically free and allows passengers to fix minor errors. However, a name change is often treated as a new booking and may incur additional charges. As a result, passengers should be cautious when trying to change a name entirely, as this may require the purchase of a new ticket.

  4. How to Request a Name Change: To request a name correction or a change, you need to contact Southwest Airlines’ customer service directly. This can be done by calling their customer service hotline or by visiting the nearest Southwest Airlines airport counter. Keep in mind that if your booking was made through a third-party website or travel agency, you might need to reach out to them for assistance.


Key Considerations for Name Changes or Corrections

  • Timeframe: It’s crucial to make any necessary corrections as soon as possible. Southwest Airlines recommends addressing any name discrepancies well in advance of your travel date, ideally at least a few days before departure. The closer you get to your flight, the more difficult it might become to make adjustments.

  • Fees: While minor name corrections are typically free, you may be responsible for any additional fees if you need to cancel and rebook a flight due to a major name change. Additionally, if you’ve purchased a non-refundable ticket, you may lose the value of your original fare.

  • Proof of Name Change: If you’re requesting a name change due to a legal reason (such as marriage or divorce), Southwest Airlines may require supporting documentation, such as a marriage certificate or a court order. Be prepared to provide these documents as needed.

  • Third-Party Bookings: If you booked your flight through a third-party website, such as Expedia or Kayak, Southwest may not allow you to make changes directly. You may need to go through the third-party vendor for any name change requests. This can sometimes lead to added delays or difficulties, so be sure to verify with the third-party provider about their policies.


Alternatives to Name Changes

If a name change is not possible, consider these alternatives:

  • Refund and Rebook: If you need to make a complete name change that Southwest won’t allow, you can cancel your booking and request a refund. Depending on your fare type, you might be eligible for a full refund. Afterward, you can rebook a flight with the correct name.

  • Canceling for Future Use: If your plans have changed, but you intend to fly at a later date, you may want to cancel the original flight and keep the funds for a future Southwest flight. Southwest Airlines has a flexible policy that allows travelers to use credit toward a future flight, provided the cancellation happens well in advance.


Contacting Southwest Airlines for Assistance

If you need to make a name change or correction, your best option is to contact Southwest Airlines directly. You can reach their customer service team by calling their dedicated helpline at +1-844-402-8105 for assistance. They will guide you through the steps required to correct your name or rebook your ticket if necessary.


Trust Tours N Travel Pro for All Your Travel Needs

Understanding Southwest Airlines name change policy is essential when planning your trip, especially if you encounter any discrepancies with your booking. If you’re ever unsure about how to handle name changes, cancellations, or rebookings, you can trust Tours N Travel Pro to help. Our team specializes in guiding travelers through the ins and outs of booking, and we are here to assist with any of your travel needs, whether you’re planning a business trip, family vacation, or a group getaway. Let Tours N Travel Pro make your travel experience as smooth and hassle-free as possible!

Comments


bottom of page